Our goal is to provide patients with the level of care that best suits their needs for symptom management, taking into consideration the needs of their caregivers as well. Our mission is care for patients wherever they call home.

For a consultation with one of our Hospice Physicians, please call (888) 720.2111. We can help you decide which is the best option for your patient’s care. Download information about Our Four Levels of Care.

Routine Home Care

  • Hospice services are provided by Hospice by the Bay team members, who make regular visits wherever the patient calls home – a family residence, a long-term care facility, RCFE, etc.
  • The Hospice by the Bay team includes a Hospice Physician, a primary nurse, social worker, home health aides, spiritual support counselor and a trained volunteer
  • The team collaborates with the patient’s own physician, family members and caregivers to see that patient’s choices about care are respected and comfort and quality of life is maximized
  • Nurses on call 24/7 to answer questions or make emergency visits

Respite Care

Short-term inpatient care is provided to the patient only to relieve family members or others caring for the individual at home.

  • Respite is provided only on an occasional basis. Only five consecutive days at a time are reimbursed
  • Care must be provided in a Medicare or Medi-Cal in-patient facility that is contracted with HBTB to provide respite care to hospice patients

General Inpatient Care (GIP)

Short-term care in a Medicare-certified hospital or long-term care facility to provide symptom management that cannot be accomplished in another setting.

  • Ordered for such issues as: uncontrolled pain, dyspnea, nausea and vomiting, seizures, hemorrhaging or agitation
  • The need for GIP is evaluated throughout the crisis. Once the symptoms are resolved, the Hospice by the Bay team is responsible for planning for discharge
  • The Hospice by the Bay team collaborates with the in-patient facility on the patient’s plan of care

Continuous Care

Provided during a crisis when a patient requires primarily nursing care to achieve palliation or management of acute medical symptoms.

  • Examples include: uncontrolled pain, dyspnea, nausea or vomiting, seizures, hemorrhaging or agitation
  • Care is provided in the patient’s place of residence for a minimum of eight hours of care (at least half must be nursing care)
  • The need for Continuous Care is evaluated throughout the crisis and is discontinued once the crisis is resolved

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